Aston training

a refreshing approach to IT training

Incident & Problem Management
Used by help desks to manage the lifecycle of all Incidents.  Problem Specialists can investigate root cause to prevent Incidents from occurring.

Change Management
Raise change requests so that they can be made with minimum disruption to IT services, managing the lifecycle of the change.

Service Request Management 
User friendly access to services where customers can create their own service requests and view the status of them.

Administering ITSM
Application Administrators configure and maintain ITSM applications implemented by their company.

Tel: 0844 85 00 175